Privacy Policy

1. What we collect

• When you buy a report: your name, email address, billing country and order details. Card payments are processed by Payhip and Stripe; we never see your full card number.
• When you email us: your email address and the contents of your message.
• When you browse this website: our hosting provider Cloudflare keeps technical logs (such as IP address and browser type) for security and aggregate traffic statistics. We do not use advertising cookies or third-party trackers on this website.

2. How we use it

• To deliver your order, issue receipts and provide customer support.
• To reply to your enquiries.
• To meet our legal, tax and accounting obligations.

We will only send you marketing emails if you have agreed to receive them, and you can unsubscribe at any time. We do not sell your personal data.

3. Who we share it with

We share data only with service providers that help us run this website and deliver your order: Payhip (sales platform), Stripe (payment processing), Cloudflare (website hosting) and our email provider. These providers may store data outside Hong Kong. We may also disclose data where required by law.

4. How long we keep it

We keep order records for as long as needed to provide the service and to meet record-keeping requirements under Hong Kong law, generally seven years.

5. Your rights

You may ask to access or correct the personal data we hold about you. Email market@hotel-strategies.hk and we will respond within the time required by law.

6. Security

This website is served over encrypted HTTPS only, and payment details are handled entirely by Payhip and Stripe.

7. Contact

Privacy enquiries: market@hotel-strategies.hk